Brent Freeman

Brent Freeman has a diverse work experience spanning multiple industries. Brent is currently working at RxBenefits, Inc. as a Team Lead, Data Engineering Analyst since June 2022. Prior to this role, they held positions such as Data Warehouse Analyst and Product Owner at the same company. In 2018, they joined RxBenefits as a Data Integration Analyst.

Before joining RxBenefits, Brent worked at McLeod Software as an Account Relationship Manager from an unspecified date in 2015 to an unspecified date in 2017. Brent was responsible for leading a 6-state region and a Customer Service team, supporting and growing a $15M Enterprise Management Software (ERP) client portfolio. Brent achieved notable accomplishments, including developing a Project Time Estimation tool that generated 5% more revenue per customer and delivering 25+ successful SDLC customer projects.

From 2008 to 2015, Brent worked at STERIS Instrument Management Services - EMEA (formerly Integrated Medical Systems) in various roles. Brent started as a Software Support Specialist and gained exposure in software quality control testing and documentation. Later, they became an Applications Analyst, working with 180+ hospital accounts to integrate and utilize the company's applications effectively. Brent's contributions included redesigning User Manuals, reducing support calls by 33%.

Brent began their career at FedEx Office in 2003. During their time there, they received two merit-based promotions. Brent served as a Manager of Retail Operations, overseeing a North/Central AL Region with $1M P&L accountability. In addition, they held the role of Senior Customer Consultant, growing commercial business and achieving a Top 20 Regional Ranking for account performance for two consecutive years.

Overall, Brent Freeman has a strong background in data analysis and engineering, customer service, project management, and retail operations.

Brent Freeman obtained a Bachelor of Science (BS) in Management Information Systems from the University of Alabama at Birmingham - Collat School of Business between 2014 and 2018. In addition to their degree, they also obtained a certification as a Certified Scrum Product Owner® (CSPO®) from the Scrum Alliance in February 2020.