Kelly Franklin

Process Manager at RxBenefits

Kelly Franklin has a diverse work experience spanning various industries. Kelly started their career in 2006 at Tri City National Bank, where they worked as a Universal Teller/Customer Service Representative until 2012. During this time, they assisted customers with their transactions and answered their questions related to banking needs.

In 2009, Kelly took on a role as an Academic Assistant for Math Professors at the University of Wisconsin-Eau Claire, where they provided support to math professors until 2010.

In 2012, they joined Express Scripts as a Client Benefit Analyst and later transitioned to become a Sr. Benefit Operations Analyst and a Client Benefit Manager. Kelly'sresponsibilities included managing client benefits and analyzing benefit operations.

In 2014, Kelly worked as a Mathematics Tutor at Care.com, where they effectively tutored a high school student in Algebra and Geometry.

Kelly'smost recent experience has been with RxBenefits, Inc. Since 2017, they have held various managerial roles within the company, including Senior Quality Analyst, Senior Quality Team Lead, Manager of Quality and Testing, and Manager of Implementation. Currently, they work as a Process Manager, responsible for overseeing and managing processes within the organization.

Kelly Franklin completed their high school education at Sussex Hamilton High School from 2003 to 2007. After that, they pursued a bachelor's degree in Math with a Statistics emphasis at the University of Wisconsin-Eau Claire, graduating in 2011.

Links

Timeline

  • Process Manager

    June, 2021 - present

  • Manager Implementation

    October, 2020

  • Manager Quality And Testing

    February, 2019

  • Senior Quality Team Lead

    July, 2018

  • Senior Quality Analyst

    November, 2017