Melanie Mercado, MS, has a solid background in business analysis and system administration. Melanie is currently working as a Business Analyst II at RxDataScience Inc. since November 2022. Prior to that, they held the position of Senior System Administrator at Marken from October 2021 to October 2022. Before joining Marken, Melanie worked at IQVIA, where they held multiple roles including Business Systems Analyst from January 2021 to October 2021, Virtual Trial Solutions Intern from August 2020 to December 2020, and R&DS IT Project Management Intern from June 2020 to August 2020. Earlier in their career, they gained experience as a Process Architect & Change Management Intern at AdventHealth from January 2020 to April 2020.
Melanie Mercado, MS, has a strong educational background in both healthcare informatics and communication sciences and disorders. Melanie obtained their Master's degree in Healthcare Informatics from the University of Central Florida, from 2017 to 2020. Prior to that, they earned their Bachelor's degree in Communication Sciences and Disorders, also from the University of Central Florida, from 2012 to 2015.
In addition to their degrees, Melanie has obtained certifications to further enhance their skills and knowledge. In April 2020, they became a Certified Associate in Project Management (CAPM) through the Project Management Institute. In February 2021, they also became a Certified Associate in Healthcare Information and Management Systems (CAHIMS) through HIMSS. These certifications showcase their dedication to continuous learning and professional development in their field.
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