Devender P. is a dedicated ServiceNow Senior Consultant with 7 years of experience in IT Service Management (ITSM). They have successfully led end-to-end ServiceNow implementation projects at companies such as ARS Solution, XPO Logistics Europe, and RXO, Inc., specializing in optimizing and customizing solutions to enhance operational efficiency. Devender possesses deep expertise in the ITSM suite, including Incident, Problem, Change, Request, and Knowledge Management, and is passionate about automation and process improvement. They earned their degree from Dr. C. V. Raman University in 2015.
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