Michelle Jackson is a Global Customs Operations Executive and supply chain innovator, currently serving as the Head of Customs at RXO, Inc. They previously held the role of Director of International Customs Operations at DHL Global Forwarding, where they successfully developed measurement systems, improved performance, and enhanced customer satisfaction. With a wealth of experience in customs management across several companies including FedEx Trade Networks and FedEx Logistics, Michelle has consistently driven operational optimization and compliance while leading cross-functional teams. They hold several degrees, including a Master of Business Administration (MBA) with a focus on International Business from Pfeiffer University and are a certified Customs Specialist (CCS).
This person is not in the org chart
This person is not in any teams
This person is not in any offices