Cybele Rivera

Cybele Rivera is a skilled professional with extensive experience in technical support and patient services. Currently serving as a Technical Support Associate at Ryan Health since November 2021, Cybele has successfully streamlined employee onboarding through process automation, enhancing efficiency by 30%. Previous roles at Ryan Chelsea Clinton Community Health Center included Benefits Patient Navigator and Patient Services Representative, where Cybele provided critical support in resource location and patient referrals. Earlier experience encompasses positions such as Bed Controller/Admitting Clerk at Long Island College Hospital and Computer Network Technician at Solaas LLC. Cybele holds an MBA in IT Management and a BS in Network Operations & Security, both from Western Governors University, along with additional education from Charter Oak State College.