Ryan Health
Cybele Rivera is a skilled professional with extensive experience in technical support and patient services. Currently serving as a Technical Support Associate at Ryan Health since November 2021, Cybele has successfully streamlined employee onboarding through process automation, enhancing efficiency by 30%. Previous roles at Ryan Chelsea Clinton Community Health Center included Benefits Patient Navigator and Patient Services Representative, where Cybele provided critical support in resource location and patient referrals. Earlier experience encompasses positions such as Bed Controller/Admitting Clerk at Long Island College Hospital and Computer Network Technician at Solaas LLC. Cybele holds an MBA in IT Management and a BS in Network Operations & Security, both from Western Governors University, along with additional education from Charter Oak State College.
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Ryan Health
Ryan Health (formerly The William F. Ryan Community Health Network), is a Federally Qualified Health Center (FQHC) based in Manhattan that has been providing high-quality, comprehensive and affordable primary and specialty care to New York’s diverse and underserved communities since 1967. Ryan Health’s tagline, “Caring for New York. Here for you.” unites its network of 18 not-for-profit sites. These includes seven community health centers, seven school-based health centers, four community outreach centers, and a fully equipped mobile medical van, which together share a common mission, supported by the founding principle that healthcare is a right not a privilege. Ryan Health’s staff of nearly 600 play an integral role in caring for over 46,000 patients annually. For more information on the healthcare services Ryan Health offers, visit www.ryanhealth.org.