John Munzer

Director, Business Process Engineer at Ryan Specialty Group

John Munzer has extensive experience in business process engineering and transformation, with a focus on improving operational effectiveness and enhancing customer experience. John has held various leadership roles in renowned companies such as Ryan Specialty, Argo Group, Centric Consulting, Combined Insurance, Kemper Corporation, CNA, and Zurich North America. Throughout their career, John has successfully implemented process improvement methodologies, identified business opportunities, and introduced change management frameworks to ensure the readiness of organizations for new processes and systems. Their expertise includes driving strategic planning, developing technology solutions, and coaching leaders on Lean practices.

John Munzer attended Arizona State University and earned a Bachelor of Science degree in Finance.

Links

Previous companies

Centric Consulting logo
CNA Insurance logo
Kemper logo

Timeline

  • Director, Business Process Engineer

    July, 2023 - present