Amber Hicks has a background in customer service and team leadership, beginning with a role as a Customer Service Agent at Convergys from June 2017 to November 2018. Subsequent employment at Altus Group included positions as Surveyor Allocations Executive, Surveyor Allocations Team Leader, and ultimately Surveyor Allocations Team Manager from December 2019 to February 2021. Amber currently serves as Client Services Team Leader at Altus Group UK - Expert Services from September 2023 to January 2025, and continues in the same role at Ryan since January 2025. Educational credentials include a Bachelor of Arts in International Tourism Management from Leeds Beckett University, earned between 2013 and 2017.
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