John Terceman is the Director of User Research at Ryan, bringing over 15 years of experience in User Experience product research. Previously, John held positions such as Lead User Experience Researcher at ADP and Sr. Customer Experience Researcher at Entertainment Partners. John's earlier roles include User Experience Researcher at Edmunds and User Testing Moderator at Activision. John is also a Principal and Director of User Experience at butterUX, a consultancy known for enhancing customer experiences for various companies. They are currently pursuing a B.A. in Economics and an M.A. in Human Factors & Applied Psychology at California State University-Northridge.
Location
Dallas, United States
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