Kay Cain is a seasoned professional with extensive experience in client insights, customer experience management, and marketing. Currently serving as Senior Manager in Client Insights at Ryan since October 2018, Kay previously held a managerial role in the same field. Prior experience includes a tenure at Altisource, where responsibilities involved enhancing customer satisfaction through analytics and process improvements. Kay also served as Marketing Director for a pediatric dental practice, successfully boosting brand image and patient acquisitions, and held managerial positions at Coach and Houston Cellular, focusing on merchandising and marketing programs. Kay holds a Bachelor of Business Administration in Marketing from Texas A&M University and an MBA from Texas Woman's University.
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