Melanie Cataffo

Melanie Cataffo serves as a National Customer Advocate at Ryder System, Inc. since December 2020, having previously held the role of Senior Rental Sales Representative. Prior experience includes positions at Darden as a Bartender, The Brew Bus as a Bartender, ClubCorp as a Service Director, and The Cheesecake Factory as a Server, showcasing extensive experience in customer service and team leadership in high-volume environments. Melanie began as a Food Server at Anna Maria Oyster Bar, where responsibilities included customer service, cash handling, and training new employees. Educational qualifications include a Bachelor's Degree in Hospitality & Business Administration/Management from the University of South Florida Sarasota-Manatee, along with an Associate’s Degree in Industrial Management Technology, Hospitality Management, and Culinary Arts from State College of Florida-Manatee-Sarasota. Melanie is ServSafe management certified and adept at maintaining clean and sanitary work environments while managing diverse clientele.