Benita Zauner

Senior Customer Success Manager at Ryte

Benita Zauner has a diverse work experience spanning various industries. Benita started their career as an Industrial Clerk at GILDEMEISTER Aktiengesellschaft from September 2007 to August 2010, and then again from January 2010 to August 2010. In 2013, they worked as a Customer Service Representative at Neuschwanstein Castle until October 2014. Subsequently, in 2014, they took on the role of an Ecotourism and Service Coordinator at Friends of the Children's Eternal Rainforest from January to April. In October 2014, they completed an internship as a Product Manager and Composition of Bachelor Thesis at Accept Reisen GmbH & Co. KG. Benita then worked as a Customer Service Representative at Activ Centrum Aachen from October 2014 to August 2015. From September 2015 to April 2016, they worked as a Customer Service and Sales Representative at Villa Group Resorts & Spas.

Benita Zauner joined EF Education First in September 2016 as a Regional Product Manager, a role they held until August 2018. Benita then transitioned to the position of an Accommodation Coordinator, where they were responsible for tasks such as recruitment and regular re-evaluation of host families, implementing marketing strategies to attract new host families, managing student allocations and reallocation requests, handling communication and administrative tasks with stakeholders, mediating between students and their accommodations, organizing transfers between the airport and student accommodations, and providing 24/7 emergency phone support. From April 2019 to May 2021, they served as an Office Coordinator at EF Education First.

Currently, Benita works at Ryte as a Customer Success Manager, a role they have been in since June 2021. Benita was recently promoted to Senior Customer Success Manager in May 2023.

Benita Zauner's education history begins in 2010 when they attended Staatliche Berufsoberschule Kempten (Allgäu) and obtained a vocational baccalaureate diploma in Economics for the academic year 2010-2011. Benita then pursued further education at Hochschule für angewandte Wissenschaften Kempten from 2011 to 2015, earning a Bachelor of Arts (B.A.) degree in Tourism Management. In 2013, they participated in an exchange semester at Vancouver Island University in Nanaimo, British Columbia, focusing on Tourism Management. Most recently, in 2021-2022, Benita attended Coaching Akademie Berlin, specializing in Systemischer Personal- and Businesscoach.

Links

Previous companies

EF Education First logo

Timeline

  • Senior Customer Success Manager

    May 1, 2023 - present

  • Customer Success Manager

    June, 2021