Tom Eaton

Tom Eaton has an extensive work experience spanning several companies. Their most recent position is as the Director of Customer Success at S-Docs, where they lead comprehensive digital transformations for PubSec customers. Prior to this, they worked at Salesforce in various roles, including RVP, Success Management - Portfolio Leader, Global Executive Vice President - WINDforce, Indigenous Equality Resource Group, Strategic Success Director - CSG Large Enterprise, and Customer Success Manager - Director. Tom also has experience as a Practice Lead at Xede Consulting Group, Director of Business Applications at Duo Security, Sales Technology Manager at ProQuest, Technical Services Manager at Pro-face America, and Sales Manager at Monroe Air Filter Co. Throughout their career, Tom has demonstrated strong leadership skills, a track record of driving customer success and satisfaction, and expertise in Salesforce administration and development.

Tom Eaton obtained a Bachelor of Science degree in Network and Information Technology Administration from Eastern Michigan University. Tom also holds various certifications from Salesforce, including Triple Star Ranger, ProBono Ranger, Salesforce Community Cloud Consultant, Salesforce Certified Marketing Cloud Social Specialist, Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Platform App Builder, Salesforce Service Cloud Consultant, Salesforce Developer, Salesforce Sales Cloud Consultant, and Salesforce Advanced Administrator. In addition, Tom has obtained certifications such as A+ from CompTIA and has completed the Drucker School MBA Essentials for Salesforce program from the Peter F. Drucker and Masatoshi Ito Graduate School of Management. Tom also holds certifications in MCP and MCSE from Microsoft.