S1 is the perfect solution for Contact Center Professionals.

S1 is a Customer Service Software that allows you to provide great customer support by integrating every digital channel into a single multichannel platform.

Our multichannel platform makes it easy to provide customer service through digital channels, routing each case to the right agent (even chatbots!), creating order out of the chaos.

- We simplify your management process
- We reduce your service costs
- We improve your service levels and client satisfaction
- We measure the productivity of the whole operation

Some of our more than 100 clients are Fortune 500 and we serve an average of 650.000 daily interactions in LATAM & Europe.

S1 team is made up of professionals from the Contact Center industry with over 15 years of experience. We understand that each client and operation are unique, that is why our platform is flexible enough to provide tailor-made solutions to each one of them.

AI/ML

Enterprise Software

Support Services

S1Gateway

S1Gateway's headquarters in Ciudad Autonoma de Buenos Aires, Argentina

Ernesto de Bary

Marina Iafreffe

Emanuel Casella

Raul Omar Debat

Hernan Rossetto

The Engineering Team at S1Gateway is responsible for developing and maintaining the company's robust Customer Service Software platform. They focus on integrating various digital channels to create a seamless multichannel experience for contact centers. Tasks include software development, quality assurance, and ensuring system reliability through DevOps practices. The team works on tailoring the platform to meet the unique needs of each client, enhancing performance, and supporting high interaction volumes across LATAM and Europe.

Engineering Team

The Sales and Business Development team at S1Gateway is responsible for driving revenue growth by identifying and securing new business opportunities, managing client relationships, and ensuring customer satisfaction. They work to expand S1Gateway's market presence in LATAM, Europe, and beyond, tailoring solutions to meet the unique needs of contact centers. The team collaborates closely with customers, from initial engagement to ongoing account management, to help them leverage S1Gateway's multichannel platform effectively and optimize their customer service operations.

Sales and Business Development

The Leadership Team at S1Gateway is responsible for steering the strategic direction, ensuring operational excellence, and driving innovation within the company. Comprised of seasoned professionals including the Chief Operating Officer, CEO & Vice Chairman, CTO, Founder and Partner, and CFO, this team oversees critical business functions, fosters a culture of excellence, and ensures that the company's customer service software continues to meet the unique needs of its clients efficiently.

S1Gateway

Org chart

Teams

Engineering Team

Sales and Business Development

Leadership Team

Offices

S1Gateway

Org chart

Teams

Engineering Team

Sales and Business Development

Leadership Team

Offices

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