S1 is the perfect solution for Contact Center Professionals.

S1 is a Customer Service Software that allows you to provide great customer support by integrating every digital channel into a single multichannel platform.

Our multichannel platform makes it easy to provide customer service through digital channels, routing each case to the right agent (even chatbots!), creating order out of the chaos.

- We simplify your management process
- We reduce your service costs
- We improve your service levels and client satisfaction
- We measure the productivity of the whole operation

Some of our more than 100 clients are Fortune 500 and we serve an average of 650.000 daily interactions in LATAM & Europe.

S1 team is made up of professionals from the Contact Center industry with over 15 years of experience. We understand that each client and operation are unique, that is why our platform is flexible enough to provide tailor-made solutions to each one of them.

AI/ML

Enterprise Software

Support Services

S1Gateway

Ernesto de Bary

Vanina C.

Rocio Martinez

José Carlos Cano Alcázar

Ignacio Lo Castro

Emanuel Casella

André Alves de Avelar

Raul Omar Debat

Leonardo Sujoluzky

Hernan Rossetto

Diego Escudero

The Engineering Team at S1Gateway is responsible for developing and maintaining the company's robust Customer Service Software platform. They focus on integrating various digital channels to create a seamless multichannel experience for contact centers. Tasks include software development, quality assurance, and ensuring system reliability through DevOps practices. The team works on tailoring the platform to meet the unique needs of each client, enhancing performance, and supporting high interaction volumes across LATAM and Europe.

Engineering Team

Sales and Business Development

Leadership Team

Engineering Team

About

Team members

Other teams at S1Gateway

Sales and Business Development

Leadership Team