Mari Carmen de Los Santos

Mari Carmen de los Santos is a cybersecurity professional with extensive experience in incident management and network operations. Currently serving as a Tier 1 Cybersecurity analyst at S21sec since September 2019, responsibilities include identifying, notifying, escalating, resolving, and recovering from incidents. Previous roles include Junior Operator at Ibermática, where Tier I triage of network alarms was performed, and IT Technician Level 1 at Grupo SMS, focusing on proactive incident detection and support. Mari Carmen's career began with internships at EUROCONTROL and BT Global Services, which provided foundational experience in telecommunications and program support. Educational qualifications include a Master's Degree in Information and Communications Technology from Universidad de Alcalá and a Bachelor's Degree in Computer Systems from UTESUR.