Melissa Directo

Melissa Directo is a seasoned professional with extensive experience in customer service and retail roles. Currently serving as a Merchandise Associate at Sam's Club since August 2024, Melissa focuses on assisting customers and managing merchandise. Prior positions include Office Coordinator at S3H, Inc., Customer Service Agent at Bright Solar, Hotel Receptionist at Wynn Resorts, and Store Consultant at FedEx. Additionally, Melissa has over nine years of experience at Mandalay Bay Resort and Casino as a Front Desk Agent and Retail Cashier, where responsibilities included guest relations, cash handling, and maintaining inventory. Educational background includes a High School Diploma from Cheyenne High School, earned in June 2001.