Delaina Williams

Delaina Williams is a seasoned professional with extensive experience in project management and customer success across multiple industries. Currently serving as the AMER Managed Services Regional Lead and Project Manager at sa.global since January 2022, Delaina has previously held similar roles at Dynamic Consulting and NewPoint Media Group, where responsibilities included customer relationship management and technical support. Over a decade at ePsolutions, Inc., Delaina advanced from Software Support Analyst to Director of Customer Success, demonstrating expertise in customer implementation, onboarding, product management, and training. Delaina’s collaborative approach with engineering teams and focus on data integrity and customer satisfaction have consistently contributed to successful project outcomes and enhanced customer experiences.