Rafael Batista is a Senior Consultant at sa.global, specializing in Dynamics 365 since September 2018, after previous roles at Avanade as a Senior Analyst and Analyst focusing on Microsoft Dynamics CRM. Successful projects include implementing Microsoft Dynamics CRM for a prominent watch manufacturer and case management solutions for an NGO. Prior experience includes a position as a Software Engineer at BCD Microtechnique and academic work at Hanyang University in South Korea as a Master Thesis Student in Supply Chain Management. Rafael holds a Master of Science in Microengineering from EPFL, with a major in Production Techniques and a minor in Management, as well as a Bachelor's degree in Microengineering from the same institution.
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