SaaSquatch by impact.com
Mike Smith is an experienced professional who has held various roles in customer success, product management, and technical support at companies such as impact.com, SaaSquatch, VidCruiter, Assent Compliance Inc, Solace, Blueprint Software Systems, Kinaxis, IBM, Cognos. With a background in managing client relationships, defining organizational goals, and leading high-performing teams, Mike has a strong track record of achieving business objectives and driving customer satisfaction. Their experience spans across industries and levels of product deployment, showcasing their versatile skill set and strategic approach to customer success.
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SaaSquatch by impact.com
SaaSquatch is a powerful loyalty, referral and rewards platform changing the way companies do advocacy marketing. Some of the world’s most innovative and fastest growing brands use SaaSquatch to reward their advocates, build loyal communities, and accelerate revenue growth. With the flexibility to handle even the most advanced loyalty and referral programs, SaaSquatch lets you reward your advocates for any behavior you choose, then empower them to help grow your customer base through referrals. With SaaSquatch, companies have been able to - cut acquisition costs in half - multiply referral volume - increase lifetime value - lift average selling prices - amplify community engagement To learn more, visit saasquatch.com.