JS

José María Iglesias Sánchez

UX & CX Technical Specialist at Sabio

José María Iglesias Sánchez has extensive work experience in the field of information technology and consulting. José María currently holds the position of UX & CX Technical Specialist at Sabio. Prior to this role, they worked as an S&IT Consultant and Senior Professional for Professional Services at Evolutio Empowering the cloud and BT respectively.

Before joining these companies, José María worked at Sabio España as an STO Consultant for two years. José María was responsible for Avaya and CTI engineering, platform deployment, maintenance tasks, and upgrades. José María also worked at DatapointEurope as a System Engineer for three years, where they performed similar responsibilities.

José María started their career as a Voice Engineer at VERCOM professional services, S.L. José María then worked as a System Administrator at Europcar, managing the AVAYA infrastructure for a period of eight years.

Earlier in their career, they were an IT Consultant at Atos Consulting, where they worked on systems for J. P. Morgan Chase Bank. José María also gained experience as an IT Helpdesk Technician at Sona Sistemas de Información and Europcar during their early years in the industry.

José María Iglesias Sánchez obtained a degree in Ingeniero Técnico en Informática de Sistemas from the Universidad de Alcalá. Additionally, they have acquired several certifications throughout their career. These certifications include Avaya Aura Core Components Support, Avaya Aura Core Components Implement Certified, Avaya Aura Communication Applications Support Certified, Avaya Aura Communication Applications Implement Certified, SBCE11- SBC Edge Technical Prerequisites, eServices 8 Consultant, CIM Platform 8.1 Troubleshooting, ACSS - Avaya Aura Experience Portal with POM Implementation and Maintenance, Presence Core Certification V10.1, ACSS - Avaya Interaction Center and Avaya Operational Analyst, VTSP-DV (Desktop virtualization 5), Certificación de Ventas para Contact Center, Certificación en Ventas de Comunicaciones Unificadas (UC), VSP-DV (Desktop Virtualization 5), SBCE20 - SBC Edge Implementation & Support, and ACA - SBC Essentials & Configuration. The obtained years for these certifications range from 2020 to 2014.

Links