Lee Coleman

Application Support Specialist at Sabio

Lee Coleman has a diverse work experience. From July 2015 to September 2017, they worked as an Associate Service Desk Engineer at Sabio, where they efficiently managed a busy mailbox, prioritized emails, and provided prompt updates to customers. From September 2017 to August 2019, they served as a Service Desk Engineer, handling phone calls from customers, triaging incidents, and ensuring excellent customer experience through effective communication. Starting from August 2019 till April 2022, they worked as a Platform Monitoring Specialist, demonstrating expertise in monitoring and managing platforms. Currently, they are employed as an Application Support Specialist at Sabio, where they continue to provide support and assistance. Prior to their tenure at Sabio, they worked as a Customer Team Member at The Co-operative Food from July 2013 to July 2015.

Lee Coleman attended Ardrossan Acadamy from 2003 to 2009, where they completed their high school education. Following that, from 2009 to 2013, they pursued a Bachelor's Degree in Computer Science at the University of Strathclyde.

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Timeline

  • Application Support Specialist

    May, 2022 - present

  • Platform Monitoring Specialist

    August, 2019

  • Service Desk Engineer

    September, 2017

  • Associate Service Desk Engineer

    July, 2015