Renato C. is a seasoned professional in customer success and digital operations, currently serving as a Principal Customer Success Partner at Sabre Corporation since January 2024. Previously, Renato held the role of Digital Operations Coordinator at Grupo JCA from October 2019 to December 2023, where responsibilities included structuring digital operations, developing KPIs, and coordinating corrective actions across teams. Prior experience includes positions at Virgin Atlantic, where Renato developed Power BI dashboards and created interactive reports, and TAM Airlines, where a focus on customer experience analysis led to reduced financial losses. Renato holds two Bachelor's degrees in Civil Aviation and Airlines and Airports Management from Universidade Anhembi Morumbi.
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