Virgin Atlantic, a trading name of Virgin Atlantic Airways Limited and Virgin Atlantic International Limited, is a British airline with its head office in Crawley, England.

Aviation & Aerospace

Virgin Atlantic

Virgin Atlantic's headquarters in Crawley, United Kingdom

Shai Weiss

Helen Berry

Lacey Adams

Julian Homerstone

Holly Boyd-Boland

Becky Woodmansee

Suzanne Roddie

Siobhan Fitzpatrick

Juha Jarvinen

Oliver Byers

This department oversees the execution and management of flight activities.

Flight Operations

This department manages and oversees all aspects of cabin crew functions, ensuring quality service and safety during flights.

Cabin Operations

This department is responsible for the management and execution of maintenance and repair activities on aircraft to ensure safety and compliance.

Aircraft Maintenance

This department focuses on the operational roles related to the Boeing 787 aircraft, including pilots and training captains responsible for flight operations.

Boeing 787 Operations

The Customer Service and Operations team at Virgin Atlantic ensures seamless and exceptional passenger experiences by managing airport operations, clubhouses, and network operations. They handle customer service inquiries, training quality, business resilience, and global clubhouses. Additionally, the team focuses on operational efficiency, cargo services, and sales management to maintain high standards of service and operational resilience across all touchpoints.

Customer Service and Operations

This department handles customer inquiries, provides support, and addresses issues to enhance customer satisfaction.

Virgin Atlantic

Org chart

Teams

Flight Operations

Cabin Operations

Aircraft Maintenance

Boeing 787 Operations

Customer Service and Operations

Customer Support

Offices

Virgin Atlantic

Org chart

Teams

Flight Operations

Cabin Operations

Aircraft Maintenance

Boeing 787 Operations

Customer Service and Operations

Customer Support

Offices

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