Ahat Ali

Customer Journey Specialist at Safaricom

Ahat Ali is a seasoned professional with extensive experience in customer service and business operations. Currently serving as Customer Service Team Lead and Customer Experience Executive at Safaricom PLC since January 2017, Ahat also co-owns Modern Village Limited, a real estate company, since September 2016. Previous roles include Acquisition Officer at SBM Bank Kenya from March 2015 to July 2016, Documentation Executive at Portside Freight Terminals LTD, Operations Manager at Dotcom Consultants Limited, and Operations at Fahari Trading Limited. Ahat holds a Bachelor of Business Management degree from Moi University, earned between 2010 and 2014, specializing in Business, Management, Marketing, and related support services.

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