Gideon Mutua

Gideon Mutua is a skilled Network Operations Center (NOC) Engineer at Safaricom PLC since May 2020, specializing in monitoring radio networks and providing first-line support for network troubleshooting. Previously, Gideon worked as a Network Support Engineer at Jamii Telecommunications Ltd, focusing on network configuration, security maintenance, and enhancing customer solutions, while also leading improvements in NOC processes. Experience includes roles as NOC Shift Engineer at Eaton Towers and Transmission and IP-MPLS Support Engineer at Safaricom Limited, alongside a foundational position as Trainee Engineer at Nokia. Gideon holds dual Bachelor's degrees in Telecommunications & Information Engineering and Electrical and Electronics Engineering from Dedan Kimathi University of Technology, complemented by a KSCE Certificate from Mavoko Secondary School.