Safaricom
Jacinta Giathi is an experienced Business Intelligence & Processes Manager at Safaricom, where Jacinta has worked since September 2006. In this role, Jacinta specializes in BI reporting and project management, conducts return on investment (ROI) analyses on management information system (MIS) projects, and focuses on quality management and streamlining MIS processes. Additionally, Jacinta is responsible for the end-to-end reconciliation of financial information within the telecommunications sector. Prior to this, Jacinta served as the Business Intelligence and Reporting Group Leader at ZAIN Kenya Limited from 2002 to 2006. Jacinta is an alumnus of the University of Nairobi.
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Safaricom
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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.