Helen Pryor-Andrews is an experienced professional currently serving as the Hub Senior Family Support Manager and Family Support Team Leader for Safe Families UK since September 2019. In this key role, Helen oversees the end-to-end operational processes for referrals in the Black Country and Birmingham, which includes matching volunteers with families, providing ongoing training and support to volunteers, and determining when formal support can conclude. Previously, from April 2017 to September 2019, Helen held the position of Family Support Manager at Safe Families for Children Midlands, where responsibilities included operational oversight of referrals, assessing family needs, mentoring volunteers, and acting as the main contact for local authorities.