Sean Donovan

Sean Donovan has over 8 years of professional experience. In 2014, they began working as a University Operations Student Assistant at Santa Clara University. In 2015, they worked as an Administrative Intern at Bosch, and as the Captain and President of the Santa Clara Men's Ultimate Frisbee Team. In 2016, they became a Coach at Fundamentals First Academy. In 2017, they worked as an Operational Analyst at Oracle. In 2018, they worked as a Customer Success and Data Operations (Remote) and Data Operations at Inflect. In 2019, they worked as a Solutions Consultant at Hired, Inc. Sean is currently working as an Implementation Manager at Lattice since 2020, where they are responsible for customer relationship management and success, deep product knowledge, consultation, and product training. Sean has led 150+ Implementations of the Lattice product suite, managing ~20-25 implementations at a time, segments SMB and Mid-Market, and has maintained top-level NPS scores from customers, establishing strong relationships for CSMs through handoff, making sure the product met customer expectations and timelines. Sean is currently employed as a Customer Success Manager at SafeBase since 2022.

Sean Donovan received their Bachelor of Science in Economics from Santa Clara University Leavey School of Business in 2016. In 2020, they obtained a Mastership in Account Management from Winning by Design.