Ashirafu Walumu

Ashirafu Walumu is a seasoned operations professional with extensive experience in enhancing service quality and operational efficiency within the transportation sector. Currently serving as a Senior Operations Manager at SafeBoda since March 2020, Ashirafu leads initiatives focused on driver performance and quality assurance while managing a team of over 20 individuals. Previous roles at SafeBoda include Operations Manager, Wellbeing Supervisor, and Driver Operations Process Specialist, where responsibilities ranged from engaging the community to optimizing operational workflows. Prior experience includes working as an Operations Assistant at Bolt, transforming leads into active drivers, and as a Field Sales Representative at Aramex, generating business leads and managing customer relationships. Ashirafu is pursuing a degree in Business Information Technology from IU International University of Applied Sciences, expected to graduate in January 2025.