Carrie Dunn

Carrie Dunn, CSPO®, has extensive experience in customer communications and marketing, currently serving as the CX Comms Product Owner at Safelite AutoGlass since January 2020, after holding the role of Senior Customer Communications Analyst. Prior to this, Carrie Dunn worked at Big Lots Stores from October 2012 to January 2020 as the Email Content Strategy Manager, focusing on email marketing optimization, A/B testing, and analytics. Carrie Dunn's earlier tenure at Big Lots included positions such as Senior Graphic Designer and Print Specialist, where responsibilities included project management and scheduling, as well as merchandise coordination and pre-ticketing processes. Carrie Dunn holds a degree in Digital Design and Graphics from Columbus State Community College, earned between 2009 and 2013.