Gabriel Alves Silva

Gabriel Alves Silva is an experienced professional in customer success, currently serving as the Manager of Customer Success at SafeSpace since August 2021, where responsibilities have included onboarding and customer experience coordination. Prior experience includes roles as Onboarding Lead and Specialist at Oitchau, and as an Onboarding Specialist at Hi Platform. Gabriel initially developed skills in customer success at FolhaCerta, progressing from an analyst to a coordinator role, and contributed to team scaling and quality maintenance. Previous roles include human resources agent at CEBRAC, where training was provided for commercial and financial teams, and a digital marketing intern at Ponto Forte Bordados, focusing on e-commerce. Gabriel began a career at Intercity Hotels as a menor aprendiz, managing commission contacts with various suppliers. Gabriel holds a Bachelor's degree in Business Administration from Unespar, obtained in 2017.