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Aic Lisa Louis

Claims Analyst at Safety Insurance

Lisa Louis has a diverse work experience spanning over several years. Lisa began their career at Ophthalmic Consultants of Boston as a Surgical Administrative Assistant, working with Dr. Bradford J. Shingleton from May 2003 to July 2004.

Following this, Lisa joined Spherion Staffing as an Account Representative from September 2004 to September 2005.

In 2005, Lisa started their journey at Safety Insurance, where they held multiple roles. Lisa began as a Casualty Claims Adjuster and then progressed to become a Property Claims Examiner and later a Sr. Property Claims Adjuster. During their time in these roles, Lisa demonstrated strong skills in claims analysis, investigation, and settlement.

In July 2013, they transitioned into the role of a PIP Adjuster, responsible for managing personal injury protection and medical payment claims. Lisa effectively reviewed liability and ensured the fair and accurate disposition of claims.

In October 2019, Lisa expanded their responsibilities at Safety Insurance by becoming a Sr. Casualty Claims Adjuster, Guidewire Tester, and Trainer. In this role, they played a vital part in testing and validating the new claims system and created training materials using PowerPoint and BrainShark.

Throughout their career, Lisa Louis has gained extensive experience in claims management, training, testing, and validation of claims systems. Lisa'sstrong attention to detail, knowledge of insurance processes, and training expertise make their a valuable asset to any organization.

Lisa Louis, AIC has a diverse education history. Lisa obtained a Master of Science in Management (MSM) from Emmanuel College (Boston) between the years 2006 and 2009. Prior to that, they attended Salem State University from 1997 to 2003, where they completed their Bachelor of Science (B.S) degree in Psychology. Lisa'scoursework at Salem State University focused on General Psychology, Research Methods, and Statistics. In addition to their academic achievements, Lisa Louis also holds a certification as an Associate in Claims (AIC) from The Institutes, which they obtained in August 2021.

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