Eric Keenan

Eric Keenan has over a decade of experience in the insurance industry, currently serving as Claims Manager for Internal Operations at Safety Insurance since December 2012. In this role, Eric manages the Claims Support Administrative Unit and oversees various aspects of the claims process, including escalated customer service issues and collaboration with staff appraisers. Prior positions at Safety Insurance include Senior Property Adjuster and Homeowners Catastrophe Examiner, where responsibilities involved reviewing claims, training new employees, and ensuring compliance with company processes. Earlier, Eric gained foundational skills in customer service and sales as a Management Trainee with Enterprise Rent-A-Car. Eric holds a Bachelor of Arts in History and Art History from Assumption University.