Michael Biglen

Michael Biglen is an experienced IT professional with a robust background in service management and technical support. Currently employed at Safilo since February 2019, Michael provides on-site help desk services. Prior roles include Service Department Manager at R2 Disassembly from February 2016 to February 2019, where responsibilities included managing a reuse testing program and overseeing internal IT systems, as well as remarketing bulk sales items on the natex.us retail website. Concurrently, Michael served as Service Department Manager at North American Technology Exchange, ensuring operational efficiency of the retail testing system and maintaining technical support for products and website maintenance. Earlier experience includes a position as Service Engineer at ProTech Computer Systems, Inc. from June 2010 to February 2016, where expertise was focused on field and bench computer repairs, particularly in high-end desktop builds.