Tom Williamson

Tom Williamson is a Senior Infrastructure Application Support Engineer at Saga plc since August 2005, providing daily support across various infrastructure applications, including security, monitoring, and collaboration systems. Responsibilities include managing critical applications, performing advanced diagnostics, and leading the maintenance of systems on the latest Saga cruise ship. Prior experience includes roles as a Senior Technical Consultant managing server systems at LANDesk and Desktop Support at Pfizer Pharmaceuticals, overseeing software packaging and security patch deployment. Tom began a career in technical support at IBM Global Services, where the focus was on anti-virus management and adherence to service level agreements. Tom holds a degree from the University for the Creative Arts, completed between 1996 and 1998.