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Kevin Knowles

Senior Director of Chatbot and Self Service

Kevin Knowles is a Digital Transformation Leader currently serving as the Director of Chatbot and Self Service at Sage. With a strong specialization in enterprise software and digital customer care, Kevin has held several progressive roles, including Global Head of Contact Automation at Vodafone and Head of Client Services at ResponseTek. Known for executing business-led technology changes and mobilizing teams in diverse environments, Kevin has a proven track record in delivering impactful business solutions. Prior to Sage, Kevin was the Head of Care Transformation at _VOIS, contributing significantly to customer service innovation.

Location

United Kingdom

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