Michelle Hare is an accomplished professional with extensive experience in customer success and account management across multiple organizations. Currently serving as the Head of Customer Success for Sage People since August 2020, Michelle oversees £10 million in ARR across 200 customers, playing a key role in improving net revenue retention. Previous roles include Senior Customer Success Manager at Glint, where Michelle managed enterprise customer portfolios, and Talent Management Account Manager at Lumesse, focusing on UK and Scandinavian clients. With a strong foundation in HR technology and project management gained through experiences at various consultancy firms, including Succeed Consultancy and Tesco PLC, Michelle is also an Advisory Board Member at the University of Hertfordshire Business School. Michelle holds a Bachelor of Applied Science from the University of Greenwich.
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