Steven Rich

Steven Rich is a seasoned project manager currently employed at Sage since June 2018, where responsibilities include overseeing global technology project management and enhancing customer support operations. Previously, Steven held several positions at Royal Mail from November 2005 to June 2018, including Door to Door Improvement Manager, where emphasis was placed on driving change and improving customer experience, and Elections Manager, focused on data capture systems and customer service excellence. Steven's diverse experience encompasses optimizing technology to enhance global colleague and customer experiences, implementing CRM systems, and collaborating on substantial projects, all backed by a solid educational foundation featuring 8 GCSEs from Sandhill View Comprehensive School.