Jesse Decker

Jesse Decker is a seasoned executive with extensive experience in customer success leadership and fintech strategy. Currently serving as EVP and Chief Customer Officer at Sagent since 2020, Jesse oversees the entire customer lifecycle, focusing on onboarding, support, adoption, and renewals while driving technology transformation in consumer lending. Prior roles include Chief Customer Success Officer at Cloudvirga, where Jesse led the management of customer accounts and support for digital mortgage products, and VP of Client Services at Roostify, where Jesse expanded customer relationships in the B2B2C SaaS space. Jesse's consulting background includes significant positions at Pace Harmon, Booz Allen Hamilton, Community Housing Partners, and Arthur Andersen, specializing in IT strategy, business process re-engineering, and organizational change. Jesse holds a Master of Public Affairs from Princeton University and a Bachelor of Science in Political Science from Northeastern University.