Alex Albert is a seasoned professional with extensive experience in healthcare solutions and contact center operations, currently serving as the Healthcare and Contact Center Solutions Leader at Sagility since March 2021. Prior to this role, Alex held positions as Solutions Leader in Healthcare at HGS and Sr. AVP of Solutions, Transitions, and Account Management at EXL, where expertise was developed in BPO solutions, account management, and transitions across various industry verticals. Additional experience includes leadership roles in service delivery and pre-sales at IGATE and R Systems, respectively, as well as business development at IBM and banking operations at Standard Chartered Bank. Alex's educational background includes advanced management and strategic studies from the Indian Institute of Management, an MBA in Finance & HR from Symbiosis, and a B.Sc. in Mathematics from St. Stephen's College.
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