Sagility
Joelle Galapon is an experienced sourcing professional with a robust background in recruitment and talent acquisition. Currently serving as a Sourcing Officer and Senior Sourcing Specialist at Sagility since June 2022, Joelle has previously held roles as a Sourcing Specialist at HGS - Hinduja Global Solutions from October 2019 to July 2022, and as a Sourcing Lead at ADDFORCE HR SOLUTIONS, INC. from September 2018 to September 2019. Joelle's career began as a Sourcing Associate at HGS from March 2016 to August 2018 and includes an internship in Sourcing and Recruitment at Pierre and Paul Solutions Inc. in 2014. Joelle holds a Bachelor's degree in Psychology from Lyceum of the Philippines - Intramuros and studied Filipino Sign Language at De La Salle University.
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Sagility
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We are a global leader in business process management and optimizing the member/patient experience. Sagility (formerly a part of Hinduja Global Solutions) is a tech-enabled BPM services provider and a thought partner providing a broad spectrum of transformational services to enable our clients to provide efficient and high-quality care across the Healthcare system. Sagility combines industry-leading technology and transformation driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 30,000 employees across 5 geos (India, US, Philippines, Jamaica, and Colombia) and 15 cities. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.