Tom Doulos has a diverse work experience spanning multiple industries. Tom is currently working at Sago as the SVP of Quantitative Operations in Healthcare. Prior to that, they held the role of VP of Client Service & Operations at the same company. Before joining Sago, Tom worked at Endy as the VP of Customer Experience, where they played a crucial role in revolutionizing the sleep industry. Tom also served as the Director of Customer Experience at Endy. Earlier in their career, Tom worked at Influitive as a Team Manager in Customer Success, Enablement & Journey Automation. Tom also held various roles at Vision Critical, including VP of Customer Success, Customer Success Director, and Customer Success Manager. Tom's experience also includes working as a Senior Project Manager at Corsential ULC and as a Communications Manager at TELUS Communications. Tom started their career as a Team Manager at Grocery Gateway. Throughout their career, Tom has demonstrated exceptional leadership, mentorship, and strategic planning skills.
Tom Doulos has a Bachelor of Arts (B.A.) degree in Mass Communications and Sociology from York University. In 2021, they obtained a certification in Leading a Customer-Centric Culture from LinkedIn.
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