Tom Doulos has a diverse work experience spanning multiple industries. Tom is currently working at Sago as the SVP of Quantitative Operations in Healthcare. Prior to that, they held the role of VP of Client Service & Operations at the same company. Before joining Sago, Tom worked at Endy as the VP of Customer Experience, where they played a crucial role in revolutionizing the sleep industry. Tom also served as the Director of Customer Experience at Endy. Earlier in their career, Tom worked at Influitive as a Team Manager in Customer Success, Enablement & Journey Automation. Tom also held various roles at Vision Critical, including VP of Customer Success, Customer Success Director, and Customer Success Manager. Tom's experience also includes working as a Senior Project Manager at Corsential ULC and as a Communications Manager at TELUS Communications. Tom started their career as a Team Manager at Grocery Gateway. Throughout their career, Tom has demonstrated exceptional leadership, mentorship, and strategic planning skills.
Tom Doulos has a Bachelor of Arts (B.A.) degree in Mass Communications and Sociology from York University. In 2021, they obtained a certification in Leading a Customer-Centric Culture from LinkedIn.
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Sago
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Today’s markets demand new research methods. Sago, formerly Schlesinger Group, is the global research and data partner that connects business questions to human answers. Backed by our history, global reach, and innovative spirit, our adaptive solutions enable organizations to move beyond buyer data spreadsheets and make confident decisions. When businesses have questions, we find answers. We help you understand your customers as people — their wants, needs and pain points. And we’re a committed partner that works with you to define your needs. Our comprehensive suite of qualitative and quantitative capabilities equips our team to create custom-made solutions that provide extensive audience access and deliver the data you need to better serve consumers. After 55+ years in market research, our experience and stability support reliable offerings that grow your customer knowledge base, and our commitment to continuous improvement drives us to pioneer new paths in a rapidly evolving industry. Our range of solutions and expertise is constantly expanding, but our focus remains the same: people. Ready for answers? Just say go. #Sago. Connect@Sago.com #mrx #restech #marketresearch
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