Lori Blaney

Lori Blaney is an accomplished executive with extensive experience in customer experience and sales operations across various companies. Currently serving as Vice President of Customer Experience at Saia Inc. since January 2025, Lori focuses on designing and implementing customer-centric strategies. Prior roles include Senior Vice President of Sales at Roadrunner, where responsibilities encompassed leading commercial strategy and team alignment, and Vice President of Customer Solutions at Transportation Insight, driving revenue through complex supply chain solutions. At XPO Logistics, Lori held multiple positions including Vice President of Sales Operations, leading efforts to enhance sales processes, and was pivotal in the strategic direction of national sales and customer solutions. Lori's career began at Con-way Central Express, building a foundation in business development and marketing, further strengthened by a Bachelor of Business Administration in Marketing from Eastern Michigan University.