Sara Smith

Sara Smith has a diverse background in customer service and team leadership, with experience spanning from 2008 to 2022. Early in her career, Sara served as a Sales Associate at TJ Maxx, focusing on sales and fitting room assistance. This role was followed by a tenure at Advanced Call Center Technologies, where Sara provided customer service for Bank of America credit cards and acted as a collection agent for mortgages. Sara then joined Saia Inc. in 2017, where responsibilities included various positions such as Field Customer Service Coordinator, Quality Assurance Specialist, and Customized Team Lead until May 2022. Prior to entering this field, Sara worked as a Banquet Server at A1 Workforce in 2014, managing food preparation and customer requests. Academically, Sara holds a diploma from Parkview High School and a degree in Social Work from East Tennessee State University.