Akul Minocha is a professional with extensive experience in technical support and customer service. Most recently, Akul served as an Advanced Repair Agent at Geek Squad from July 2020 to September 2024, where responsibilities included identifying and removing malware and leading a team to meet collaborative objectives. Prior experience as a Sales Associate at Best Buy from August 2016 to July 2020 involved crafting custom sales proposals and enhancing the customer experience. Additionally, Akul held multiple roles at SAIC in early 2025, including System Engineer and Tier 2 Remote Support Technician, providing technical support and security awareness training for the Federal Aviation Administration. Akul is currently pursuing a degree in Cybersecurity and Information Assurance at Western Governors University, anticipated to be completed in 2025.
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