Steve Radabaugh

Steve Radabaugh is an experienced Enterprise IT Operations and Service Management Executive with a robust background in transforming IT operations for large enterprises and government agencies. They have held key roles, such as Desktop Engineering Manager at Capital One and Service Delivery Manager for the Commonwealth of Virginia, where they were responsible for overseeing extensive IT infrastructure services. Steve has a strong command of ITIL4 principles and leads initiatives in Service Integration and Management (SIAM) and Experience Level Agreements (XLA). Their expertise spans over two decades in various capacities, driving technological innovation and operational efficiency.