Saicom
Shannon Koen is a dedicated professional with extensive experience in project management, customer service, and sales across various industries. Currently serving as a Junior Project Manager at Saicom since April 2022, Shannon has effectively managed customer requests and cancellations. Previous roles include owning Barking Mad House and Pet Sitting, working as a Direct Sales Admin at iConnect Telecoms, and serving as a Customer Experience Agent at Flexible Workspace. Shannon's early career involved positions in sales, hospitality, and administration, including key roles at UDM International, Hooters South Africa, and Cube Workspace. Education includes certifications in Project Management and Cybersecurity from recognized institutions, highlighting a commitment to professional development and industry expertise.
Saicom
Innovative solutions for your changing needs The way we communicate is constantly evolving. It’s why we focus on developing solutions that cater to our clients’ changing needs. Starting out as a telecommunications service provider almost 20 years ago, we’ve quickly developed to become a cloud-first, software-driven solutions company. Our innovative offerings are available across our extensive network, spanning Johannesburg, Cape Town and Durban. Beyond our competitive voice and connectivity offerings, we also provide SD-WAN, cloud and hosting solutions that are tailored to your business needs. We understand that security is more important than ever before. It’s why our approach to security solutions is outside-in and inside-out, ensuring that you and your networks are fully protected. We’ve built our telecom company around our ability to adapt, grow, innovate and evolve, yet one thing always stays the same; our customers’ needs come first. This is our guiding force on our journey to creating easier and more cost-effective ways for our clients to compute, collaborate, network and secure their businesses.