Art Jones is a seasoned professional with extensive experience in service management and project delivery, currently serving as the ServiceNow Lead Developer at SailPoint since October 2025. Previously, Art held the position of Principal Consultant - ServiceNow at Norima Consulting, where contributions included leading Enterprise Architecture and Strategic Portfolio Management initiatives for major biotech companies. Prior roles also include Senior Project Manager at ISCS, where Art managed the implementation of an insurance policy management system, and Program Manager at ICW Group overseeing the development of an Enterprise SOA platform. Early career achievements involved directing retail operations in various hospitality settings, showcasing a strong capability to build and operationalize retail ecosystems. Art holds a B.S. in Marketing and Studio Art from Jacksonville University and has further education from the University of Florida.
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