Susan Goetsch has extensive experience in customer success and project management, currently serving as a Senior Customer Success Manager at SailPoint since January 2017. Prior to this role, Susan worked as a Customer Success Manager at SailPoint and was self-employed in project management and services from January 2012 to December 2016. Earlier experience includes roles at Novell, where Susan contributed as a Business Development specialist for EMEA Training Partners from November 2009 to November 2011 and served as a Program Manager from 1999 to 2009. Susan holds a Diploma from the University of Applied Sciences in Cologne.
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